Rajiv Kapoor has been appointed General Manager at Fairmont Mumbai

Fairmont Mumbai officially started to welcome guests on April 10th.

Leading this exciting endeavor is Rajiv Kapoor, the General Manager who has dedicated the past year to meticulously planning and shaping the hotel's unique vision.

His dynamic leadership heralds the beginning of an inspiring chapter for the Fairmont brand in the vibrant city of Mumbai. With over 20 years of distinguished experience in luxury hospitality, Rajiv is a true expert in hotel operations, guest services, and team leadership. His strategic mindset and passionate pursuit of excellence make him the perfect guide to elevate Fairmont Mumbai to unparalleled heights in hospitality and innovation.

Rajiv’s rich international background, gathered from diverse cultural settings, equips him to not only meet but exceed the expectations of our global guests. Throughout his remarkable career, Rajiv has worked in world-class resorts across Asia, mastering the art of cross-cultural service and market adaptability. His innovative approach to guest engagement and collaborative leadership style have empowered his teams to thrive in high-performance environments.

He has consistently demonstrated operational excellence and a deep commitment to personalized service. During his five-year tenure at Fairmont Jaipur, Rajiv was instrumental in reinforcing the brand’s stature by introducing unique guest experiences and implementing operational enhancements that led to impressive occupancy rates.

At Fairmont Mumbai, Rajiv will oversee all aspects of the pre-opening phase and hotel operations. He will focus on assembling a top-tier team that aligns perfectly with Fairmont's vision of unparalleled luxury, while also engaging in smart strategic planning to ensure outstanding service in Mumbai's competitive luxury market. With his deep dedication to the Fairmont brand, Rajiv is excited to position Fairmont Mumbai as a beacon of luxury, setting new benchmarks for hospitality in the region. Given his proven track record in guiding properties to success, Rajiv’s visionary leadership style is precisely what is needed to navigate Fairmont Mumbai toward its grand opening.

Under Rajiv's inspiring leadership, Fairmont Mumbai is poised to redefine luxury in the city. He is eager to introduce distinctive design elements, culinary innovations, and world-class service standards that create an immersive experience for both local residents and international visitors.