IHG Announces Hospitality Appointment of Neetu Mistry as Managing Director for UK & Ireland

IHG Hotels & Resorts has confirmed a new hospitality appointment with Neetu Mistry joining as Managing Director for the UK & Ireland (UK&I). In this leadership role, she will guide the performance, growth, and strategic direction of one of the company’s most established regional portfolios.

The UK & Ireland represents a key market for IHG, with a strong network of properties and a diverse brand presence across multiple hospitality segments. Mistry’s appointment comes at a time when the region continues to benefit from resilient domestic travel demand and sustained investment from hotel owners.

A Strategic Hospitality Appointment for IHG’s UK & Ireland Portfolio

As Managing Director for the UK & Ireland, Mistry will oversee more than 400 open and pipeline hotels, working closely with owners, operators, and internal teams to drive portfolio performance and support continued development across the region.

Her role will focus on strengthening partnerships with IHG’s owner community while guiding operational strategy and commercial performance across the company’s broad brand portfolio. The region includes a mix of luxury, lifestyle, premium, and essentials brands such as InterContinental, Kimpton, Hotel Indigo, voco, Crowne Plaza, Holiday Inn, and Holiday Inn Express, among others.

Karin Sheppard, Senior Vice President and Managing Director for Europe at IHG Hotels & Resorts, welcomed the appointment and highlighted Mistry’s leadership credentials.

“It is a pleasure to welcome Neetu as our new Managing Director for the UK&I. She brings strategic clarity, operational expertise, and deep commercial knowledge of the region, along with a genuine passion for people and performance,” Sheppard said.

Professional Background

Neetu Mistry brings more than two decades of experience in the hospitality industry, with a career spanning hotel ownership groups and management companies across the UK and Europe.

Over the years, she has built a reputation for developing high-performing commercial teams and delivering sustainable portfolio growth, helping owners maximize long-term value while maintaining strong operational performance.

Mistry is also well known within the hospitality community for her collaborative leadership style. Earlier in her career, she served as an Owner Representative on one of IHG’s regional councils, where she contributed valuable insights and worked closely with industry peers to support the brand’s regional strategy.

Her extensive understanding of the UK & Ireland hotel landscape, combined with a strong commercial background, positions her well to lead the company’s continued expansion in the region.

What This Means

The hospitality appointment of Neetu Mistry signals IHG’s ongoing commitment to strengthening leadership in one of its most dynamic European markets.

The UK & Ireland continues to be an important growth engine for the company, supported by a well-established portfolio of more than 400 hotels across 11 brands and a steady pipeline of new projects.

As Managing Director, Mistry will focus on unlocking new opportunities for owners and partners while supporting IHG’s long-term growth strategy in the region. Her leadership is expected to play an important role in maintaining strong brand performance and delivering consistent guest experiences across the portfolio.

Reflecting on her new role, Mistry shared her enthusiasm for joining the company at a pivotal moment for the regional market, noting the opportunities to work alongside IHG’s teams and partners to drive sustainable growth and deliver exceptional hospitality experiences.

About IHG ^®

IHG Hotels & Resorts (tickers: LON:IHG for Ordinary Shares; NYSE: IHG for ADRs) is a global hospitality company, with a purpose to provide True Hospitality for Good.With a family of 21 hotel brands and IHG One Rewards, one of the world’s largest hotel loyalty programmes with over 160 million members, IHG has more than one million rooms across 6,963 open hotels in over 100 countries, and a development pipeline of a further 2,300 properties.

• Luxury & Lifestyle: Six Senses, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo

• Premium: Noted Collection, , Ruby, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels

• Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, Avid Hotels

• Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites

• Exclusive Partners: Iberostar Beachfront Resorts

  
  

InterContinental Hotels Group PLC is the Group’s holding company and is incorporated and registered in England and Wales. Approximately 400,000 people work across IHG’s hotels and corporate offices globally.